Custom Made/Custom Colour Dresses
Please be aware that custom made/custom colour items are not eligible for return, exchange or cancellation as they are made to your specific requirements. It is important that you understand and accept this before ordering. Placing an order for a custom made dress will confirm that you have read and understood this.
We therefore strongly advise you to first order a Sample Dress and colour swatch.
Most of our beautiful dresses can be custom made to your personal requirements including measurements, length and any colour from our Colour Chart below.
To order a custom made item please follow the instructions below:
1) If you require a Custom Size, select Custom Made from the drop down box on the sales page
2) Please email us at email@example.com for full details of what measurements we will require (this will be dependent on the item style you have ordered).
If you are in any doubt about the measurements, please have an experienced dressmaker measure you as our Custom made items will be made to your requirements and so are not eligible for refund or exchange.
If you require a custom colour dress please order a standard colour from the Sample Dress collection, and then add a note at checkout to let us know the colour shade number you require from the colour shade chart below. There is no extra charge for custom colours, but please note, these are still exempt from our exchange or refund policy.
If you have problems adding a note at checkout or you forget something, you just need to email us at firstname.lastname@example.org and we will amend your order.